Influencing Customer Price Acceptance - Tim Smith

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Why is raising prices so difficult but lowering prices so easy? What can marketing communications and sales do to improve price capture? What kinds of switching costs affect pricing? Why do prices end in nines? Why do mattress salesmen show customers outrageously expensive beds first prior? Why are price cuts easy but price increases hard? How do customers think about prices and what can a company do to influence their expectations positively?

In Influencing Customer Price Acceptance, Tim will explore over 17 different economic, perceptual, behavioral, psychological, and neurological influences to customer price perception. Some of these factors can be influenced by the actions of sellers, others are inherent within buyers, and still others are impacted by competitors. Yet all are important in understanding and influencing customer price acceptance.

This Online Course addresses pricing issues in business and consumer markets and is appropriate for pricing, marketing, sales, and other senior executives.

Course Details

Welcome
PPT Presentation
Transcription
Session
Influencing Customer Price Acceptance Presentation - Module 1
Influencing Customer Price Acceptance Presentation - Module 2
Influencing Customer Price Acceptance Presentation - Module 3
Influencing Customer Price Acceptance Presentation - Module 4
Course Assessment
Final Quiz
Course Survey
Influencing Customer Price Acceptance Survey
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